SHIPPING, RETURN & CANCELLATION POLICY

  • 1. All orders will be dispatched within 3-5 working days after it has been placed.
  • 2. Though we try our best to get your products delivered within 3-5 working days, but in some remote locations it may take 7 days.
  • 3. Only One Coupon will be applicable for single order.

No Refunds or Cancellations on purchases made through our website will be processed. Only COD orders can be cancelled when we call you or message you for verification of the order. If you need to convey a change in address or contact info after you've placed the order, write to us atΒ info@earthgoglow.com. We can accommodate these changes only within 12 hours of you placing an order, or before your order has been shipped (whichever is early). Once the order has been shipped these changes unfortunately cannot be accommodated for.

Refund Policy

Returns will only be accepted for products that have been damaged in transit or if the incorrect product has been shipped. An email with photos, videos of the damaged/incorrect product, leakage or spillage if any, mono-carton and outer packaging images, should be sent within 48 hours from receiving the order, for us to accept the request. The damage occurred to products in transit should be evident in the photos and videos. The acceptance of the same is subject to final approval.

 Please note that the video must clearly showcase the unboxing of the package in order to evidence the damaged products, leakage or spillage.

 EARTHGOGLOW is not responsible for any individual reaction to any particular ingredient. Each product description on our website includes a Key list of ingredients. People with sensitivities or possible allergies to any listed ingredient should not use the product. In case you are in doubt always try an allergy patch test and if at any time irritation occurs, discontinue use of the product and consult a Physician.