Refund policy

Returns will only be accepted for products that have been damaged in transit or if the incorrect product has been shipped. An email with photos, videos of the damaged/incorrect product, leakage or spillage if any, mono-carton and outer packaging images, should be sent within 48 hours from receiving the order, for us to accept the request. The damage occurred to products in transit should be evident in the photos and videos. The acceptance of the same is subject to final approval.

Please note that the video must clearly showcase the unboxing of the package in order to evidence the damaged products, leakage or spillage.

EARTHGOGLOW is not responsible for any individual reaction to any particular ingredient. Each product description on our website includes a Key list of ingredients. People with sensitivities or possible allergies to any listed ingredient should not use the product. In case you are in doubt always try an allergy patch test and if at any time irritation occurs, discontinue use of the product and consult a Physician.